• Payments: Clover supports both contact and contactless transactions across all major card brands. It enables Pay@Table and Order@Table experiences, with key features such as tip entry, tap functionality, and configurable tap limits.
• Reporting and Reconciliation: Clover POS provides powerful reporting and
  reconciliation tools through its intuitive, cloud-based dashboard. These features are designed to give restaurant operators real-time visibility into their business performance and streamline end-of-day financial processes.
• Retail Component
• Inventory Tracking: Real-time inventory monitoring for food, beverage, and retail items. Automated alerts for low stock, optional ingredient-level tracking, and integration with food vendor management tools.
• Customer Engagement Tools: Built-in loyalty programs, gift card management, and CRM features
• Order Management: Streamlined order flow from front-of-house to kitchen with support for dine-in, takeout, delivery, and curbside pickup. Includes kitchen display system (KDS) integration.
• Employee Management: Role-based access, time clock integration, shift
  scheduling, and performance tracking.
• Third-Party Integrations: Seamless connectivity with accounting software (e.g., QuickBooks), marketing tools, and delivery services.
• Offline Mode
• Customizable Workflows: Tailored configurations for different service models— table service, counter service, bar, food truck, and hybrid setups.
• Table Management: Visual table layout tools for managing seating, reservations, and service flow. Enables staff to assign orders to specific tables, track table status, and optimize turnover during peak hours

Addtionally, SONA also offers a complete package through Square

• More information about Square for Restaurants

• Flexible Networking Infrastructure & Hardware: Clover offers a range of hardware options—Station, Mini, Flex, Pocket, Kiosk and iPhone
  Mobile —to suit different restaurant layouts including table and bar service. These devices support digital floor plans, tableside ordering, and kitchen display systems, enablingseamless front-of-house and back-of-house coordination.
• Backup Connectivity via Cellular & Ethernet
  Clover devices can be reconfigured to use Ethernet or cellular data when Wi-Fi is unavailable. Devices like Clover Flex come with built-in SIM cards for cellular backup, and Ethernet settings can be manually enabled for stable wired connections.
• SQL Database Integration
• Pricing, Rental & Replacement: Clover offers both purchase and rental options. Replacement timelines vary, but older models are phased out every 3–5 years, with upgrade incentives and support transition plans available.
• Handheld Device Battery
  The Clover Flex handheld device has a high-performance lithium-ion rechargeable battery – enough to last a business day.

SONA will work directly with each RANS member to configure and deploy the system based on their unique business needs. This includes:
• Hardware installation
• Software setup
• Payment processor integration

Training & Support
We offer comprehensive training for owners and staff through:
• Onsite sessions
• Webinars
• E-learning modules

Dedicated support from our Halifax office Monday to Friday, 9:00 AM to
5:00 PM (local time). For added convenience, our team also provides after-hours
support from 5:00 PM to 10:00 PM on weekdays and on-call weekend support from 9:00 AM to 5:00 PM (local time). In addition, Clover offers 24/7 support, ensuring you have access to assistance anytime you need it.
• Expedited hardware replacement
• SLA-based service delivery